this post was submitted on 14 May 2024
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[–] RmDebArc_5@sh.itjust.works 176 points 5 months ago (2 children)

Is this just an excuse to listen to your phone calls?

[–] empireOfLove2@lemmy.dbzer0.com 87 points 5 months ago

Correction: They already listen to all of your calls and have been training their models on it

[–] kromem@lemmy.world 37 points 5 months ago (3 children)

From the article it's entirely on device.

[–] KeepFlying@lemmy.world 19 points 5 months ago (1 children)

It's probably too expensive for them to record and upload every call, but im sure the transcripts of calls are likely to leak soon after this.

[–] cryptix@discuss.tchncs.de 15 points 5 months ago

Yep , we will let your hardware do the work , we will just collect the final profile data that's valuable to us.

[–] jas0n@lemmy.world 14 points 5 months ago
[–] scarilog@lemmy.world 13 points 5 months ago (2 children)

This is genuinely really cool.

The best/worst part of the AI boom for me has been waiting for the advances to trickle down in terms of open source models and on-device models, rather than having to send everything up to the cloud.

Obviously this isn't an open source model, but the on-device processing is great.

[–] KamikazeRusher@lemm.ee 4 points 5 months ago

I’m worried about the security of this. However looking past that and simply observing it as an implementation of AI, this is an idea that I think is actually a beneficial use. Protecting the elderly against fraud/scams is a major issue which gets increasingly complex as scammers improve their methods. Using AI to detect scams in calls could be helpful in protecting the elderly.

But before rolling it out, I would want to see proof of its efficiency through careful studies. Hell, incentivize Google to share the model with the government and other businesses so it can be improved upon. Fund it as a grant/program so smaller teams/companies can contribute and innovate.

[–] paf0@lemmy.world 2 points 5 months ago

They do have versions of the Gemini models that are open sourced, called Gemma. So far they don't work quite as well as the Llama ones from Facebook but I'm sure that will change.

[–] catalog3115@lemmy.world 71 points 5 months ago (5 children)

🤬 these people will not let you record your own phone calls but they want to record & listen to those calls for their own profit.

[–] Swarfega@lemm.ee 14 points 5 months ago (3 children)

They said the AI stuff is all done on device so nothing is being sent back to Google

[–] RagingSnarkasm@lemmy.world 3 points 5 months ago

"They" is the NSA, right?

[–] umami_wasbi@lemmy.ml 2 points 5 months ago (1 children)

Let's see. I will take their claims with a healthy dose of skepticism.

[–] Swarfega@lemm.ee 2 points 5 months ago

I dunno. I doubt it is. But I also doubt there isn't something they are getting back.
Maybe not personal information but I'd imagine there will be data on what keywords it flagged on and whether the user hung up or carried on with the call etc. They wouldn't be able to fix or improve the service without getting information back.

[–] snownyte@kbin.social 9 points 5 months ago (1 children)

Record your phone calls anyways, there are ways to.

[–] Draconic_NEO@lemmy.world 6 points 5 months ago

Also ways to disable the call recording prompt they forced into it. They force that even in one party regions where you can record your own calls without needing permission from the other person.

[–] Unreliable@lemmy.ml 2 points 5 months ago

Rooting your phone if possible is always a nice solution to this. BCR works great for me(along with BCR GUI). I can also still use my banking and Google wallet apps (you just need the right apps/modules)

[–] possiblylinux127@lemmy.zip 2 points 5 months ago (1 children)

Wait, what do you mean will not let you record your own phone calls.

[–] Ghoelian@lemmy.dbzer0.com 5 points 5 months ago (1 children)

The recording feature isn't available in a lot of countries, including mine. Even though it is legal to record calls without informing the other end here.

[–] vox@sopuli.xyz 1 points 5 months ago

most likely they don't want to get into any legal trouble and it's like a thing they're rolling out on per country basis rather than creating a blocklist of countries where it's illegal

[–] stepan@lemmy.cafe 64 points 5 months ago (4 children)

Skilled scammers manipulate their victims so much that they don't believe their actual bank telling them it's a scam. I don't think this will help.

[–] gedaliyah@lemmy.world 38 points 5 months ago

There are a lot more unskilled scammers looking for low hanging fruit

[–] AMillionMonkeys@lemmy.world 6 points 5 months ago

So you're suggesting that all scammers are skilled.

[–] Badeendje@lemmy.world 6 points 5 months ago

If this intervenes early enough it might.

[–] Bogasse@lemmy.ml 2 points 5 months ago* (last edited 5 months ago)

I'm not sure scams are so subtle. For example fishing emails are often so obviously scam that people think there are designed to filter very gullible people or very unlucky persons who actually waited for a call with the exact same context as the scammer will give.

[–] etchinghillside@reddthat.com 21 points 5 months ago (2 children)

You just have to opt in to letting Google listen to everything? (I did not read article – sorry.)

[–] ThePantser@lemmy.world 19 points 5 months ago* (last edited 5 months ago) (1 children)

the smallest version of Google’s Generative AI offering, which can be run entirely on-device.

It's not known what information is sent to Google but they stated the calls are analyzed on the device and not sent to the cloud.

[–] DudeDudenson@lemmings.world 9 points 5 months ago

Soo they're analyzing them as you speak and sending the result to the cloud?

With a full transcript for debugging purposes of course!

[–] empireOfLove2@lemmy.dbzer0.com 7 points 5 months ago

You already do that by using any Google product at all.

[–] Lath@kbin.earth 19 points 5 months ago (1 children)

Huh. Guess my bank isn't my bank for telling me to move my money in a separate account to keep it safe (from myself).

[–] to55@discuss.tchncs.de 15 points 5 months ago* (last edited 5 months ago) (2 children)

People really do fall for this. I believe this mainly affects the elderly. Not anyone using Lemmy, but it really does exist.

[–] VindictiveJudge@lemmy.world 4 points 5 months ago

I tried explaining to a nice elderly woman that the person texting her asking to buy Steam cards wasn't actually Jason Momoa, but she couldn't be convinced. Fortunately, the manager at that store forbid anyone from selling her any gift cards of any kind.

[–] Corkyskog@sh.itjust.works 3 points 5 months ago

People think they are paying the IRS in ITunes gift cards, or the bail bondsman takes Google Play credits over the phone.

[–] southsamurai@sh.itjust.works 15 points 5 months ago
[–] zerog_bandit@lemmy.world 9 points 5 months ago

I can see it now.

"Imagine that I am your father. As your father, I am telling you a bed time story about a Nigerian prince who needs funds to unlock frozen assets...."

[–] veeesix@lemmy.ca 7 points 5 months ago (3 children)

Scam Likely? That’s a name I haven’t heard in a while.

[–] snownyte@kbin.social 2 points 5 months ago

Middle name is Most.

[–] essell@lemmy.world 1 points 5 months ago

I think he worked for the Cray twins

[–] Bread@sh.itjust.works 1 points 5 months ago

A Dungeon & Daddies reference is not what I expected to see today either.