this post was submitted on 12 Feb 2025
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Mildly Infuriating

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Power company recently outsourced their payment system and now have to pay a fuckin' fee to pay my goddamned bill. The only way to avoid that is autopay.

Further infuriating is I have to re-add my bank info to yet another third party system.

Fuck the modern world, man.

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[–] davidgro@lemmy.world 162 points 2 weeks ago (6 children)

Use Bill Pay from your bank/credit union to mail them a check (without even paying postage yourself)

[–] toiletobserver@lemmy.world 75 points 2 weeks ago (2 children)

I can't updoot this enough. Fuck everyone's fee ridden bullshit apps, websites, outsourced garbage services. I make almost everyone send me a paper bill or i just won't pay.

[–] Fiivemacs@lemmy.ca 24 points 2 weeks ago (1 children)

It's fun arguing with companies that claim they can't send paper bills anymore.

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[–] Styxia@lemmy.world 15 points 2 weeks ago* (last edited 2 weeks ago) (1 children)
  • pay online fee: $2.50
  • Paper bill/pay by check fee: $5.00.

I made the numbers up as I don’t recall them offhand but my energy company effectively has this policy now. :/

[–] DireTech@lemm.ee 3 points 1 week ago

They're required to have some method of payment that doesn't involve additional fees. Ironically, it's usually the method that involves the most work for their employees.

[–] Wxfisch@lemmy.world 25 points 2 weeks ago (1 children)

I do exactly this. My bank will try to use ACH or a one time debit card automatically, but inevitably ends up sending a check each month. What's better is if I use the bill the water company sends and mail it back with a check there is a fee, but they don't charge it when my bank sends a check.

[–] Deello@lemm.ee 33 points 2 weeks ago

They're not trying to fuck over the banks. They have better lawyers.

[–] altima_neo@lemmy.zip 12 points 2 weeks ago (1 children)

That's the way to go! I pay all my bills through the bank. All they need is your services account number and a mailing address. It's much nicer when you can pay all your bills in one place instead of having to deal a bunch of different payment apps/websites.

[–] frosty@pawb.social 8 points 2 weeks ago* (last edited 2 weeks ago)

Exactly. I control when and how the money goes out. This way I don't have to hope that a) the payee doesn't make mistakes and take out more than once or more than the scheduled amount and b) that the payee isn't caught in a data breach with my banking details.

At the end of the day, I just take a little time to make sure all the bills are scheduled for the right amounts over the coming few weeks.

[–] ptz@dubvee.org 10 points 2 weeks ago

Yeah, I've been meaning to look into that. Especially so I can start unlinking my bank details from sites that will eventually expose them in a breach.

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[–] Rivalarrival 55 points 2 weeks ago* (last edited 2 weeks ago) (1 children)

Bill pay through your bank. Fuck their payment processor.

When an old landlord pulled some bullshit on me, I paid a month's rent with 31 paper checks, delivered once a day, direct from my bank.

[–] dohpaz42@lemmy.world 19 points 2 weeks ago

That is some genuine malicious compliance. ❤️

[–] deegeese@sopuli.xyz 33 points 2 weeks ago (1 children)

Pay by mailing in paper checks to maximize their costs.

[–] ptz@dubvee.org 12 points 2 weeks ago (2 children)

That maximizes my costs as well (plus hassle). I don't even own a checkbook.

[–] HappyTimeHarry@lemm.ee 36 points 2 weeks ago (1 children)

Your bank mails the checks for you for free, I haven't owned a checkbook in a decade.

[–] deegeese@sopuli.xyz 5 points 2 weeks ago

Harry needs checks to pay his “action bills”

[–] deegeese@sopuli.xyz 9 points 2 weeks ago (1 children)

If they’re going to cost me money being stupid, I’ll do it back to them.

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[–] ef9357@lemmy.world 23 points 2 weeks ago (1 children)

This is more than mildly infuriating.

[–] spongebue@lemmy.world 9 points 2 weeks ago

The principle, yeah. The fact that it's 50 cents keeps it mild though

[–] DudeImMacGyver@kbin.earth 22 points 2 weeks ago (1 children)

Isn't First Energy that company that got busted for bribes but then the local politicians/courts basically let them bribe their way out of trouble with $20 million???

[–] unemployedclaquer@sopuli.xyz 4 points 2 weeks ago

Not sure if same but their scandal in Ohio put some GOP bigwigs in prison recently.

https://en.m.wikipedia.org/wiki/Larry_Householder

https://www.stateofficialtwo.com/

[–] Dagwood222@lemm.ee 22 points 2 weeks ago* (last edited 2 weeks ago) (4 children)

My landlord gave me the option of paying online. For an additional $10.00 fee.

edit =added the cost.

[–] PunnyName@lemmy.world 13 points 2 weeks ago (1 children)

"I'll pay online without the additional fee."

[–] Empricorn@feddit.nl 12 points 2 weeks ago (3 children)

"We're not renewing your lease." Or better yet, "Please sign your new lease, at the additional $1200 market rate per month, or kindly vacate by the 1st."

Hope you can get time off work and have the friends and money to relocate so you can enjoy another 12 months of Freedom™ from living on the street!

[–] baggins@lemmy.ca 13 points 2 weeks ago

Hence why every reasonable jurisdiction should have tenancy tenure and rent control laws

[–] IanM32@lemmy.dbzer0.com 9 points 2 weeks ago (2 children)

Housing costs are such a racket.

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[–] Dagwood222@lemm.ee 5 points 2 weeks ago

Another sovereign citizen

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[–] grue@lemmy.world 18 points 2 weeks ago* (last edited 2 weeks ago) (1 children)

Further infuriating is I have to re-add my bank info to yet another third party system.

"We don't NeEd STrONG coNSUmer PRoTEctiOn LAws bECauSe YOU Get to DECiDe WHO YOu Do bUsINesS wIth"

Edit: just to be clear, I'm not mocking OP.

[–] BenLeMan@lemmy.world 3 points 2 weeks ago

Yep, this is what peak fReEdoM looks like.

[–] RagingSnarkasm@lemmy.world 17 points 2 weeks ago

If you have a good credit union, you should be able to set up an extra account and you only use that account to pay these extortion bills. Electronically transfer funds in from your main account, and never give anyone access to your primary.

[–] ICastFist@programming.dev 16 points 2 weeks ago (3 children)

It's stuff like this that makes me amazed at how advanced Brazil is in some regards (or how backwards USA is). We can, from the comfort of a banking app (that can make instant money transfers to any other bank, free of charge), set up automatic payment of utilities like phone, electricity and water, no extra bank bullshit hidden charges applied.

[–] ptz@dubvee.org 6 points 2 weeks ago (1 children)

Oh, we can do that too, at least to varying degrees. Depends on the bank and what services they offer.

My bank will at least do what's called "Bill Pay". It's (mostly) the equivalent of me telling the bank to write and mail a check to a company on my behalf. I don't currently have that setup, but it is something I'm looking into. It's been available for a long time, but years and years ago when I looked into it, only certain companies/utilities were supported by my bank.

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[–] MNByChoice@midwest.social 14 points 2 weeks ago

Canyou mail a check?

Some banks will do autopay. The bank obtains the bill and mails a check.

[–] Euphorazine@lemmy.world 12 points 2 weeks ago

So in my city, the water bill would charge a fee for paying online, the only way to avoid the fee was to write a check and they had no auto pay options at all.

I would just overpay and write a check for 6-months of service. I knew it was time to write a new check when my balance stopped being negative.

I guess what I'm saying is it would have been incredibly convenient and not at all infuriating to have a fee-less auto pay option.

[–] bighatchester@lemmy.world 10 points 2 weeks ago (3 children)

My power company made me download an app to pay for a bill with cc . Now that I should be paying bills with a credit card but I was in a tight spot and needed to keep the lights on .

[–] ptz@dubvee.org 9 points 2 weeks ago

Gotta do what you gotta do 🤷‍♂️

[–] dohpaz42@lemmy.world 4 points 2 weeks ago* (last edited 2 weeks ago)

Visa debits cards can be used as a credit card, but debits from your bank. Added bonus is that you get fraud protections that your bank may not offer for debit transactions.

Edit: that is not to downplay that you said you were in a tight spot.

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[–] hedgehogging_the_bed@lemmy.world 9 points 2 weeks ago (2 children)

My power company found a new and infuriating way to fuck with me. They send every e-bill with a required payment of $0 and then the regular balance but my bank auto-pay only reads it as $0 due today and ignores it.

So the bank says it's the power company's fault, the power company claims to have no control over it. Oh and they don't send paper bills any more (although they send me a paper report every month shaming me for stressing the grid by charging my electric car) So you have to remember to go online and look up the bill and pay it on their awful $5 transaction bill pay instead.

[–] RememberTheApollo_@lemmy.world 7 points 2 weeks ago

Sounds like late fee extraction. I wonder if calling the state AG about this would do anything.

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[–] tiefling@lemmy.blahaj.zone 7 points 2 weeks ago (1 children)

Annoying AF in principle but at least it's only 50 cents. My fucking rent payments charge a % fee, so I mail them a check every week and make them do the legwork

[–] Fiivemacs@lemmy.ca 9 points 2 weeks ago (2 children)

No, fuck even SLIGHTLY thinking it's ok because it's only 50 cents. Next month it'll be 75cents, then a dollar.. it ONLY goes up, do not normalize bullshit fees because 'its only 50 cents'

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[–] x00z@lemmy.world 7 points 2 weeks ago (1 children)

In my country we have free 'autopay' on the banks end. You simply setup the details of the recurring transaction in your mobile app or on the website and it will automatically start paying.

Seems like you should say "fuck modern capitalism" instead.

[–] ShepherdPie@midwest.social 4 points 2 weeks ago (8 children)

The problem here is that your bill is based on usage so there's no way to know exactly what your bill will be each month in order to set up an automatic bill pay.

[–] grue@lemmy.world 5 points 2 weeks ago

My variable (usage-based) utility bills are sent as "e-bills" to my bank, so the bank's bill pay system can pay them anyway. I can even set it up to pay in full up to some limit, so it doesn't blindly pay if the bill is outrageous due to some mistake.

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I never let any company know my card details, I use privacy.com to make a fake card and pay them and then put it on hold so if they try auto charging me when I don't want it, the card just gets denied.

Yes, with no warning or anything. I called yesterday but the wait to talk to someone was over an hour so I chose the call back option. Then I missed their call. I’m gonna make them reimburse the $2.75

[–] kitnaht@lemmy.world 4 points 2 weeks ago

Pay all of your bills in person in pennies from now on.

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