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SanDisk Refutes Claim That Faulty Hardware is to Blame for SSD Failures | PetaPixel (petapixel.com)

submitted 7 months ago by fne8w2ah@lemmy.world to c/technology@lemmy.world

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[-] SnotFlickerman@lemmy.blahaj.zone 105 points 7 months ago* (last edited 7 months ago)

Of course they do, because even if they know based on their internal testing that its a hardware issue, they are going to fight tooth and nail against a recall or doing anything to help the consumers affected. They will never publicly admit wrongdoing. It will likely take a class action lawsuit where they will settle without admitting wrongdoing and each person affected gets a buck fiddy for their troubles. (They will settle because going to court and dealing with discovery means they would be caught knowing this was a problem and hiding it anyway.)

Why? Because capitalists gonna capitalist. They want none of the risk associated with profit and all the profit associated with risk. They want to have their cake and eat it, too.

[-] richteratmosphere@lemmy.sdf.org 29 points 7 months ago

They permanently lost my business based on all of the reports of problems with their drives. I recently bought Samsung SSDs.

[-] SnotFlickerman@lemmy.blahaj.zone 19 points 7 months ago* (last edited 7 months ago)

I was always suspicious of SanDisk to begin with. I'd had loads of bad USB thumbsticks from them in the past 15 years.

This... just doesn't seem that far fetched for them. They never seemed like a truly quality brand, but maybe that's just me.

But yeah, it pretty much solidifies my stance of skipping over SanDisk.

Samsung is indeed preferable, overall. I quite like their speedy USB 3.0 slim thumbsticks.

I'll take Crucial for SSDs if I can't get my hands on a Samsung, but SanDisk is right out. They're somehow even worse than Kingston.

[-] altima_neo@lemmy.zip 16 points 7 months ago

Kind sad, they used to be the gold standard. I don't think getting bought by Western digital did them any favors.

[-] StupidBrotherInLaw@lemmy.world 12 points 7 months ago

That seems to happen all too often. A company does well and gets purchased by another company. The new company drastically lowers quality while retaining high quality prices and rides a wave of profits during that period before consumers figure out the company now makes garbage.

[-] ALostInquirer@lemm.ee 10 points 7 months ago

Aren't almost all (if not all) the storage manufacturers guilty of futzing up their production at some point? In the different threads concerning this issue with SanDisk, I'm pretty sure I've read of people recounting issues with many of the different manufacturers.

Doesn't help that there seem to be fewer real options thanks to consolidation over the years.

[-] Killer@lemmy.world 15 points 7 months ago

Yes they all do, samsung literally had a problem earlier this year

It's about how companies handle issues really and Sandisk has not handled it well.

[-] BroBot9000@lemmy.world 17 points 7 months ago* (last edited 7 months ago)

100% this

Fuck these massive companies not having consequences.

[-] j4k3@lemmy.world 7 points 7 months ago

Fuck Neofeudalism

[-] PilferJynx@lemmy.world 2 points 7 months ago

The old is new and the new is old. We're stuck in an endless ant mill.

[-] Valmond@lemmy.mindoki.com 9 points 7 months ago

I hunted around just yesterday for an external 'drive' and there are some brands I avoid but it's hard as about every search result is either "BUY IT HERE" or "100 best external drives 2023" or "Usb devices come in a long range of different ways to let users both use them as a way to store, but also access and back up important information, might it be ... (AARGH)" ...

I hope I went ok with a crucial X9 Pro 1TB (109€ shipping included). I won't be using it a lot, mostly for swapping around data (second kids getting my 2600X 2060RTX).

Well well here I am explaining things a bit too much, but almost by the fireplace, thanks for listening and good night ❤️.

[-] Killer@lemmy.world 5 points 7 months ago

I've not heard anything bad about crucials external ssd devices

You could always just get a nvme ssd and an enclosure, might even be a bit cheaper to do so.

Something like these two https://a.co/d/fky2wil https://a.co/d/d3rXqG7

[-] Valmond@lemmy.mindoki.com 2 points 7 months ago

Yeah thought almost exactly about that, but then again I thought I could also go with an existing HDD (2.5 or a 3.5 why not, I won't move it around much, got some old sub TB ones) and a cheap enclosure, and I think finally the 5 year guarantee (which for me is worthless in money, but at least hints that it's not garbage) and the fast usb that should actually work without a hassle made me jump ship.

It's a smart setup though, if it works!

Cheers

[-] MonkderZweite@feddit.ch 1 points 7 months ago

Get a NVME and m.2 USB case. Might not be cheaper but almost everywhere else better.

[-] Valmond@lemmy.mindoki.com 1 points 7 months ago

Too late :-) but then you have to get a good case without flimsy fittings and good speed. You also now have two points of failure sort of.

Shouldn't it be cheaper though?

[-] MonkderZweite@feddit.ch 1 points 7 months ago

You also now have two points of failure sort of.

Same as in the external SSD, except you can't replace just one part there.

Price, dunno. Never had issues with speed or fittings, just read the description.

[-] LWD@lemm.ee 6 points 7 months ago* (last edited 6 months ago)

deleted

[-] SnotFlickerman@lemmy.blahaj.zone 4 points 7 months ago

I'm a simple man, I see a The Jerk reference, I upvote.

[-] cheese_greater@lemmy.world 2 points 7 months ago

All this time spent doing and so little time spent stopping and asking Why?

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[-] ColeSloth@discuss.tchncs.de 1 points 7 months ago* (last edited 7 months ago)

The ol Apple playbook in use.

[-] Potatos_are_not_friends@lemmy.world 49 points 7 months ago

Reminder that SanDisk didn't do a recall. Even after reports of failure for a year.

They STILL didn't do a recall.

[-] gravitas_deficiency@sh.itjust.works 19 points 7 months ago

I think the only way they’ll ever do one is if a court forces them to.

[-] krayj@sh.itjust.works 4 points 7 months ago* (last edited 7 months ago)

Not only did they NOT do a recall, they also did NOT execute any kind of customer outreach program to advise about the very real possibility of data loss. And then to just shit all over everyone, they put all the affected products on sale with deep discounts - presumably to sell them as fast as possible before the bad bress became more widely heard.

[-] HidingCat@kbin.social 22 points 7 months ago

Well, SanDisk is definitely dead to me now.

[-] ElBarto@sh.itjust.works 20 points 7 months ago

Are our hard drives shit?

No it's the users who are shit.

[-] spaghettiwestern@sh.itjust.works 14 points 7 months ago

Let them refute all they want. I just bought a MicroSD and a SSD and wouldn't even consider Sandisk.

[-] phillychuck@lemmy.world 13 points 7 months ago

They replaced a 2tb extreme portable SSD for me and it seems to do the same thing, it disconnects from my mac randomly. I just use it to copy files around now... I had read they had that new firmware for the 4TB but at the time not for mine, contacted support and they just replaced it, I doubt they even considered it had a wide spread defect.

[-] Hazmatastic@lemm.ee 9 points 7 months ago

Is it bad that I recently bought the SSD in the picture? It is, isn't it.

It did behave oddly when I tried to use it to move a coworker's data, but that coworker always has weird difficulties with tech so I just assumed. Now I know it's just SanDisk going downhill. And that my knowledge of tech companies' reputations is probably 10 years old.

[-] topinambour_rex@lemmy.world 8 points 7 months ago

So which brand should I pick for my sd ?

[-] d3Xt3r@lemmy.nz 7 points 7 months ago

Samsung I guess? Never had an issue with any of their flash media.

[-] yessikg@lemmy.blahaj.zone -1 points 7 months ago

Lexar is a good option

[-] c0mbatbag3l@lemmy.world 8 points 7 months ago

I'm sure all of their extreme pro models all shitting the bed at my company had nothing to do with them being faulty considering only a few worked after their firmware patch.

[-] MonkderZweite@feddit.ch 7 points 7 months ago

...hmm, do i buy from A or from B, who refuted the obvious lack in quality control?

[-] dbilitated@aussie.zone 6 points 7 months ago

faulty hardware is to blame for hardware faults? omg

[-] moody@lemmings.world 4 points 7 months ago

No, no, it can't be our hardware. It's all the users who are wrong!

this post was submitted on 14 Nov 2023

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