this post was submitted on 30 May 2025
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Lemmy Shitpost

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[–] jaschen@lemm.ee 137 points 6 days ago (2 children)

Story time: I have a side business selling web optimization services. UX, AB testing, etc.

I got busy and didn't take my money immediately after completing a few projects and one of my clients complained to Paypal about my service. My account was immediately locked and it took me at least 3 months to get access back to my account.

They basically had 15k of my money, interest free for them to play with even tho the contested amount was $500. I ended up just eating the 500 just to get access to my account, even tho the client is still using the improvements I made to their site.

So ya, fuck Paypal. Fffuuuucccckkk PayPal.

[–] KatakiY@lemmy.world 5 points 5 days ago (2 children)

Not defending PayPal, but I used to work there. They suck but in my experience you woulda lost the 500 of the person had called their card company too. Idk how the bank would have handled the dispute directly without PayPal but they do love holding funds as well

[–] Robust_Mirror@aussie.zone 51 points 5 days ago (1 children)

If someone disputes $500 with your bank, your bank doesn't hold your whole $15,000 account while sorting it.

[–] kameecoding@lemmy.world 10 points 5 days ago* (last edited 5 days ago) (2 children)

I can only speak for Europe, but your bank won't do shit, even if you claim that you accidentally sent the money to the wrong person, all they do is connect you to the account owner so you can ask them to return the money and if they don't you have to go through court.

[–] MajesticElevator@lemmy.zip 9 points 5 days ago* (last edited 5 days ago)

Unless you say the magical words "unauthorized transaction"

For card payments reversal is easy, for bank transfer, a lot harder

[–] PrettyFlyForAFatGuy@feddit.uk 3 points 5 days ago

you can do chargebacks in the UK if you can convince your bank manager you were stiffed

Also credit cards are easier to do this with, it's part of the service

[–] jaschen@lemm.ee 28 points 5 days ago

They froze my entire account for 500usd. The rest of the 14500 was from other happy customers.

I use a regular bank for credit card services now and when there is something contested, it's only for the charged amount that is held. Not my entire account.