this post was submitted on 03 Oct 2023
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We are contacting you regarding a past Prime Video purchase(s). The below content is no longer playable on Prime Video.

In an effort to compensate you for the inconvenience, we have applied a £5.99 Amazon Gift Card to your account. The Gift Card amount is equal to the amount you paid for the Prime Video purchase(s). To apologize for the inconvenience, we've also added an Amazon Gift Certificate of £5 to your account. Your Gift Card balance will be automatically applied to your next eligible order. You can view your balance and usage history in Your Account here:

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[–] LinkOpensChest_wav@lemmy.dbzer0.com 535 points 1 year ago (2 children)

Companies issuing refunds in the form of gift cards is just straight-up insulting

[–] ericisshort@lemmy.world 195 points 1 year ago (2 children)

And it may be illegal in some states to not offer the customer an actual refund.

[–] Carter@feddit.uk 155 points 1 year ago (5 children)

£5.99 refund. Quite clearly not in the US.

[–] dansity@lemmy.dbzer0.com 195 points 1 year ago (1 children)

Sssh.. Everyone lives in default country

[–] meco03211@lemmy.world 47 points 1 year ago (2 children)

Default country is best country.

[–] dalekcaan@lemm.ee 82 points 1 year ago (3 children)

Take me down to %DEFAULT_CITY where the grass is %DEFAULT_COLOR and the girls are %DESCRIPTIVE_ADJECTIVE

[–] bobs_monkey@lemm.ee 9 points 1 year ago* (last edited 1 year ago)

TAKE.. ME.. %DEFAULT_LOCATION

[–] joelfromaus@aussie.zone 3 points 1 year ago

Sweet home %DEFAULT_CITY, where the skies are so %DEFAULT_COLOUR

[–] KSPAtlas@sopuli.xyz 2 points 1 year ago

Take me down to null island where the grass is black and the girls are null

[–] Cqrd@lemmy.dbzer0.com 28 points 1 year ago (1 children)

Religious figure bless default country.

[–] sp451@lemmy.sdf.org 13 points 1 year ago (1 children)

Default religious figure bless default country

[–] ChaoticEntropy@feddit.uk 9 points 1 year ago (1 children)

Death to default country and its default god! Alternative god reigns supreme!

[–] pufferfischerpulver@feddit.de 2 points 1 year ago

All hail %DEFAULT_NOODLE!!

[–] odium@programming.dev 38 points 1 year ago* (last edited 1 year ago) (2 children)

I know they probably actually meant the States of the US, but...

They did say states with a lowercase s. 'States' = regions within a country, 'states' = can mean countries. Technically they aren't defaulting to the US.

[–] looeee@lemmy.world 7 points 1 year ago (4 children)

£ is from a country that does not have states

[–] AliLunaCat@lemmy.world 29 points 1 year ago (2 children)

Like the person you're replying to said, some people use state and country as synonyms sometimes

[–] Krzd@lemmy.world 4 points 1 year ago (1 children)
[–] VonReposti@feddit.dk 13 points 1 year ago (1 children)

Technically no. Greenland is a country but not a state. It has a sovereign government but is not represented directly internationally. It is part of the Kingdom of Denmark which is a state but not a country. Then there is Denmark proper which is also a country but not a state.

[–] weedazz@lemmy.world 5 points 1 year ago (1 children)

I had no idea about any of this, thanks! Never thought a thread about prime video would teach me world geography lol

[–] ahnesampo@sopuli.xyz 1 points 1 year ago

Next step: there’s a good argument to be made that the United States is not a nation. tldr: a nation is a group of people sharing ethnicity, language, culture. The United States is a country united by an idea, not an ethnicity.

[–] zaph@sh.itjust.works 2 points 1 year ago

Amazon is from a country that does.

[–] roofuskit@lemmy.world 0 points 7 months ago

But it IS a state. Sorry if you're not a native English speaker but just because your vocabulary is lacking doesn't mean they are wrong.

[–] na_th_an@lemmy.world 12 points 1 year ago

A gift card is not a refund.

[–] PeachMan@lemmy.world 8 points 1 year ago (1 children)

TBH I would expect stronger consumer protections in the UK....but I definitely don't know about this type of refund specifically.

[–] HonoraryMancunian@lemmy.world 3 points 1 year ago

The UK, for all its problems, does typically have some of the best consumer protections in the world. I can see Amazon being forced to overturn this if there's enough uproar (which there might not be tbf, seeing as they gave extra credit as compo).

[–] NeverNudeNo13@lemmings.world 4 points 1 year ago* (last edited 1 year ago)

Many countries other than the US are comprised of a federation of states. And also those that aren't are generally considered nation states or sovereign states, which are still definitively states. The United States of America do not have an exclusive right on statehood.

Plus even though it may be implied that the original replier intended the context to mean the United States of America... it is a valid response with further implication that one should check their local jurisdiction's laws if they were so inclined to do so.

[–] MisterFrog@lemmy.world 5 points 1 year ago (1 children)

Wait a minute, the US doesn't have a blanket consumer law federally?

This sounds like a pain.

Federally this is against Australian Consumer Law. Didn't offer the service you paid for? Better believe that's a refund.

[–] JezTorrent@lemmynsfw.com 4 points 1 year ago

Our government is trash, you see.

[–] xtr0n@sh.itjust.works 11 points 1 year ago

And is that amount of money enough to replace the item that’s been taken away? Like if the DVD were widely available at the same price at the time of the digital purchase, but you got the Amazon “purchase” instead (for convenience?) then what are the odds that you can still get the DVD for that price today?