this post was submitted on 15 Jun 2024
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[–] exanime 156 points 4 months ago (4 children)

We have this shit at work, they make it incredibly hard to get a fucking attachment as a real attachment instead of a link to their cloud

Specially annoying since my organization is "geofence" but we work with people all over the world... So MS insists on switching attachments to links nobody can open outside my country

[–] BearOfaTime@lemm.ee 56 points 4 months ago* (last edited 4 months ago) (3 children)

Blame your company for not configuring that shit, or choosing to let MS handle it all.

Personally, no company should be using Office 365 and external mail. Bring that shit back in house.

~~No~~ Know (wtf autoincorrect?) why bringing it in house costs more? Because it's worth it, for the control.

[–] otacon239@feddit.de 90 points 4 months ago (4 children)

I speak from experience that no one other than professionals should be handling their own mail servers in 2024. I worked for a mail host. The amount of spam and attacks that befall a mail provider, even a small one, is bonkers. Plus, mail is just too damn important.

I wish it wasn’t the case because the idea of everyone privately hosting their own mail servers would be pretty awesome. Sadly the modern internet makes it way too risky.

[–] Ptsf@lemmy.world 11 points 4 months ago

I'm also not sure where they got their idea that cloud is cheaper from. On prem has always been cheaper, I've had to walk through fire and flames to get my company to approve cloud hosting as we simply do not have the capacity to be our own mail host. Goodluck explaining tech debt to upper management though, it's like they're allergic to the idea of understanding it.

[–] Riven@lemmy.dbzer0.com 5 points 4 months ago

God if that isn't the truth. We changed from Thryv to rackspace and we went from zero spam to 30 a day and this is AFTER they block a bunch. Waste of my time every day having to go through them.

[–] brbposting@sh.itjust.works 3 points 4 months ago* (last edited 4 months ago) (1 children)
[–] Irelephant@lemm.ee 1 points 4 months ago (1 children)
[–] brbposting@sh.itjust.works 2 points 4 months ago (1 children)

Oh maybe conflated a post from someone else like “self hosting email just sucks, everything goes to spam, give up” with a JWZ repost of something different

Sorry to misremember, edited

[–] Irelephant@lemm.ee 1 points 4 months ago
[–] Scary_le_Poo@beehaw.org 6 points 4 months ago

On premise exchange is fucking trash. Get out of here with that shit.

[–] exanime 1 points 4 months ago

Tomato potato.... My company uses MS because it's the fucking industry default and it sucks

I would put more onus on them if we were talking about some niche thing they refused to give up. But MS is what everyone uses and they wouldn't be able to ditch it altogether because MS has a monopoly

[–] pearsaltchocolatebar@discuss.online 15 points 4 months ago (2 children)

Huh? Outlook gives you two clear options when attaching a document. One is to attach as a copy, and one is to share it.

[–] exanime 6 points 4 months ago* (last edited 4 months ago) (3 children)

Yes but If you chose the full attachment, half the time I just get the link

This is because MS will force it if they think the attachment is an odd extension or too big or whatever

[–] GenosseFlosse@lemmy.nz 4 points 4 months ago

I think this it not necessarily a bad thing. Worked in an office where they produce GB of CAD files. Sending it as attachment would fail for most clients because of their mailbox size, and receiving it also sucks because it would clog the local outlook inbox file, and everything would crawl to a halt when you open Outlook in the morning.

[–] Scary_le_Poo@beehaw.org 2 points 4 months ago (1 children)

No, it only does it when it is too big. And that is very convenient rather than it trying to send your message and then giving you a failure notice. Why are you bitching about features that actively make your life easier?

There is a lot to bitch at M$ about, but this is not one of them.

[–] exanime 1 points 4 months ago (1 children)

It doesn't make my life any better as those links never work.

If it works for you fine, don't need to be offended like I insulted your girlfriend

[–] Scary_le_Poo@beehaw.org 0 points 4 months ago (2 children)

If the links don't work, that is a "you" problem.

[–] GreyEyedGhost@lemmy.ca 3 points 4 months ago* (last edited 4 months ago) (1 children)

Yeah, it sure does sound like it would be hard to have a notification if the attachment is going to fail due to size policies, and then have an option to use the link or cancel the attachment (and have you choose another way). It would also be unheard of for there to be a setting in that dialog to say to always do whatever action you take so it only inconveniences those who go with the default once.

User-hostile software is never a "you" problem. This applies to a number of FOSS products, as well.

[–] Scary_le_Poo@beehaw.org -1 points 4 months ago (1 children)

If that were the case, it would confuse users. It would be flooded with tickets about the weird notification that they got and didn't read and how they can't attach files anymore.

"Cancel the link attachment"???

Fucking press backspace! Jesus Christ, did you just get your first computer ever? I'm getting the picture that critical thinking isn't really your forte.

[–] GreyEyedGhost@lemmy.ca 1 points 4 months ago (1 children)

If you wish to talk about critical thinking, look at your own statements with respect to mine. Not once did I say cancel thenlink attachment, but this thing I didn't say sure got you upset. Moreover, I wasn't writing a formal specification. I'm sorry your assuming the worst and least likely meaning of what I thought was a pretty simple statement triggered you so badly.

[–] Scary_le_Poo@beehaw.org -1 points 4 months ago* (last edited 4 months ago) (1 children)

"use the link or cancel the attachment"

The criteria where you would want to "cancel the attachment" here, is when a link would have been inserted in it's stead.

I'm not upset. I am utterly bewildered at how a (presumably) functional adult in 2024 doesn't understand basic email or how cloud drives work.

In looking back I realize that you're one of those people who confuse emphasis with anger. I can't really help you there. Out of curiosity, are you the type of person that reads a sentence with a period at the end as aggressive in a text message?

You say something like: "I think we should do x"

Person replies as: "Ok that should be fine."

Do you read the response as aggressive (active or passive)?

[–] GreyEyedGhost@lemmy.ca 1 points 4 months ago

I'm perfectly aware of how it works. My whole comment was a proposed way to manage it that doesn't assume that everyone who uses outlook wants to use MS's cloud service just because they also happen to use Outlook. I'm not sure how you missed that.

As for emphasis, "Press fucking backspace!" has a whole lot of it. I certainly would consider that, and not your hypothetical, as actively aggressive.

[–] exanime 1 points 4 months ago (1 children)

Lol, you think MS is watching and will give a treat for being such a nice little follower?

[–] Scary_le_Poo@beehaw.org 0 points 4 months ago (1 children)

Nope, I just deal with OneDrive support constantly and I can say definitively that it's pretty decent at what it does, and if the links you are getting or sending are not working, it is your fault.

If you want to bitch about something substantive, how about bitching about how 365 has like 20 admin panels that are opaque about what they are and what they do, terrible menu layouts in those menus, etc.

That stuff is a very real problem.

Some boomer who can't figure out how cloud drives work is not a real issue.

[–] exanime 1 points 4 months ago (1 children)

Hey everybody, only this guy's problems are the important ones .. so forget what you are concerned about and just listen to this guy

[–] Scary_le_Poo@beehaw.org 1 points 4 months ago* (last edited 4 months ago)

The root issue is that you cannot understand how replacing an attachment that is too large with a link to that file that the recipient can then click, is a fairly elegant way to avoid issues for IT.

[–] psud@aussie.zone 1 points 4 months ago (1 children)

That's probably because your file is over 10MB and would be rejected by most receiving systems

[–] exanime 1 points 4 months ago

Yes, that's what MS thinks... Yet that's not the case as I can successfully get the files off SharePoint to my PC and then email them

The issue is MS doing this on its own accord and without proper warning or way to permanently override

[–] w2tpmf@lemmy.world 2 points 4 months ago (1 children)

You can even convert a shared link to an attachment by right clicking on it before sending (assuming you're using Outlook web instead of the ancient garbage Outlook desktop app.)

[–] SturgiesYrFase@lemmy.ml 1 points 4 months ago (1 children)

Is there any way to get it to default to actual attachment?

[–] w2tpmf@lemmy.world 0 points 4 months ago

Start an email. Click attach. Pick the file.

Same as it's always worked.

[–] suction@lemmy.world 1 points 4 months ago

Are you in France?