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i don't get why people complain about this -- i'd so so much rather type my order in myself, see what's in everything, make modifications easily, etc without having to talk to someone. get those workers on the line and help ease the load on the kitchen
They didn't "get those workers on the line" though. They fired them. Fuck McDonalds, and FUCK ANY BUSINESS that forces these fucking things on us. I'm not there to work, I'm there to order food and eat. If you can't be bothered to take my order, I can't be bothered to drop a fucking dime on your business.
They weren't paying them a living wage in the first place let them replace it with screens
Of course RagingRobot would support this.
I can guarantee you nobody got fired for these machines, the turnover is already so fucking high there that it's not even needed. When I worked at MCD I lasted an entire year and excluding the managers I was probably in the top 3-4 in terms of "seniority"
You dislike self checkouts too?
The McDonalds near me have people on tills as well as the self order machines. And you say they fired them. Can you prove that?
To be clear. I dont think you are wrong, I have no idea, and I am genuinely curious and want to know if that happened. since you claimed it with such conviction, I assume you can give a reference or point me in the direction of the search terms I could use to find a source myself?
I'm saying that the 4 McDonalds in my town don't have front-line workers that take orders, save for the drive thru. All they have are the kiosks. Fuck that, and fuck them.
Because I go there once in a blue moon and it's easier for the guy doing it 1000x/day to push in my order than me finding it on a big dumb Kiosk menu.
I won't frequent places that force me to use a kiosk.
Decision paralysis.
I don't know the menu, seeing all the things flash by and not know what's in them is my reason, but in the 3 years I only been there 2 or 3 times for ice cream or coffee. But the logic applies for all other places.
Also, I feel a bit awkward when I order two BigMacs at the register.
Maybe i am just too old and go to McDonald's too infrequently, but i can never figure out how to get my order done properly on the kiosks. Try ordering a McGriddle combo with a Carmel latte. There's no visible option for that. Unless you ppan on doing a basic order, the kiosks suck