Steve Jobs was evil af
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Why, exactly? Genuinely asking. I mean, don't get me wrong, I'm no Apple fan, and he was absolutely an insufferable douchebag to nearly everyone he knew; and was a verifiable self-righteous fuckwit who Darwin'd himself out of existence by choosing woo-woo bullshit over medicine for a very treatable cancer.
Evil, though, I think might be a stretch -- Elon, Thiel, Vance, Trump, Murdoch, the Sackler family, the Koch brothers, etc. all excellent contenders for being truly evil -- but afaik Jobs was just a dickhead with an ego the size of a blimp, and I think we ought not dilute that term with just your run-of-the-mill dickheads. Unless you know something I don't about him.
To start with, Jobs lied and cheated Wozniak out of money. And this was Jobs friend, not some random.
If he is willing to do this to his friends, you know he did it to others.
Their "repair" program is nothing but a scam to nudge you into buying a new Apple product to replace the broken one with overinflated repair prices and bullshit excuses like that.
Also it works exactly as Steve Jobs intended.
"Some of the parts were missing"
You motherfuckers put the damn thing together in the first place!
This is almost exactly what happened to me except they told me my phone had mold growing inside it from the shattered screen I wanted replaced.
The “mold” was pocket lint from waiting a month to get it fixed.
Bitch actually said right to my face that my phone no longer works so let’s get you a new one. I powered on the phone right there and he started backpedaling and grifting ‘oh but it won’t be long tho’. So I went home and still use it with the shattered screen because fuck them.
FYI, you can replace the screen yourself. I’ve replaced the screen and battery on an older iPhone. Bought the parts off Amazon, watched a YouTube video and that’s it. Super tiny screws so it may help if you have a magnifying glass (or one of those magnifying + light units for painting miniatures).
At least where I live, if the bootleg repair place isn't slightly moldy, it's a scam. Rundown, old white tiles on the wall, chipped mirror somewhere, a frail curtain to separate the back area from the front counter, and, in summer, a mandatory swiveling standing fan. That's where your phone will get a second lease on its live!
Never did a lot of specifically phone repair, but all the computer and misc electronics repair I've worked at follow a similar pattern to yours. To add to it - there should be cobbled together racks, behind the flimsy curtain, filled with devices of many vintages in many states of (dis)repair.
The cleaner the place and the steeper the price, a lotta times the better the proprietor is at business than at electronics, lol
Parts missing? I don't believe this at all. A phone is basically a single board, screen, battery, lenses, audio bits. Everything is so jammed in that there's no room to think parts are missing. No tech would make this mistake and Apple doesn't benefit from generating a hostile customer experience. This is made up.
The only way i would believe it is if they meant a screw or two or one of the flat metal plates that is used to secure other components. Ive repaired i pho es and they are a pain tk deal with and sometimes you forget exactly which screw goes where when they are mostly so small they all look the same. I misplaced a small plastic component thst acts as a sound amplifying cone to direct your voice soundwaves to the microphone use for phone calls and it made it so people couldnt hear me unless i used the speaker phone. But thats no good reason not to repair. They should have drawers filled with those screws and other internal irrelevant components
Sorry details may be fake, but I do believe an apple employee would pull some shot because policy dictates they sell new equipment over fixing old equipment.
I used to work for Apple. I don't believe the missing parts story because as you said, how would that even happen. But, if any parts have been replaced, especially the home buttons / finger print reader, they will refuse to fix, and I never understand why. So that may be what happened.
Also Jobs was 100% behind this stuff. It's so annoying when people treat him like he was some tech god. He was a twat.
The refusal is likely tied to liability, in that they see any aftermarket parts or OoW repairs as a potential failure point and fear the customer may blame them for it. It wouldn't even matter if the quality of work or parts is as good or better. There's also another factor of trying to oversimplify any repairs/service to allow them to eventually hire unqualified/uneducated 'techs' for things who don't have a clue what's going on.
It's only relatively recently that Apple have allowed non-apple staff to repair iPhones so by definition everyone is unskilled because there's no way to be skilled unless you work for Apple.
The missing part was a brand new iPhone or two.
what did Steve Jobs even do except for management and marketing, and why does he then get the praise for the hardware/software???
Fake and gay. They will never say your device has parts missing since they know most customers aren't that stupid. They most of the time say you have water damage or it's too old for repair.
The Apple Genius Bar sucks ass. But let's not pretend like any of the other big tech companies do any better. At least Apple has a physical store where they can fuck you over in person. Try getting Samsung shit repaired. In most countries they let a 3rd party company do the handling and repairs and you can't visit that company. You have to send it in and if they deem your device unrepairable or "not" broken they send it back and you have to pay for shipping both ways even if the device falls under warranty and sometimes they send it back more broken then when it left your hands. While communication happens solely trough email.
I worked the Genius Bar for 3 years and only left a couple of years ago.
I can tell you without a shadow of a doubt, in the UK at least, that there is no lying going on. We don’t care about upselling you anything. If we can repair your phone or replace the battery we will.
The reason we decline for say water damage or unauthorised repair is because they want to guarantee the repairs with a warranty and that is hard to do when it has been water damaged or someone else has been in and maybe fucked something up.
Plenty of shit Apple do wrong but the service here is top notch compared to any other manufacturer.
Real story: A friend of mine used his iPhone on his motorcycle and it messed up the OIS. He went to Apple, said they wouldn't fix it. He went to a third party and they told him they basically have to beg Apple to fix it and get parts so he'd have to leave his phone for a week to MAYBE get it fixed by the grace of the big fruit. He bought a new iPhone. I still don't understand why.
Apple absolutely does NOT slow old phones when they send out new updates. Anymore.
/s
Jobs was an idiot. Chose homeopathic crap instead of medicine. I don't give him credit for anything if he's that dumb.
He's free to do that, sure, but anyone doing so is safe to be labeled "moron" by everyone else.
Unless I've heard a messed up version of events he will stay in the "idiots that were not beneficial to humans in any way" trash can.
Ascend to Fairphone
While I get and applaud the mission of the Fairphone, there are some serious compromises you have to make spec-wise to be on it.
Even in the greentext, dude paid $60, not bad for + ~3 years of life. Your run of the mill Android will probably be cheaper as significantly less "part serializing" bull happens on the android side
It's not worth the power-handicap they shove in that thing.