458
Please hold (lemmy.world)

Corporations get away with so much putting conflict resolution behind customer service hell.

I don't blame the workers at all, I'm sure they have "unprecedented call volume" all the time which means short staffed with stressed out people trying their best.

top 20 comments
sorted by: hot top controversial new old
[-] stevedidwhat_infosec@infosec.pub 65 points 2 months ago

Bro this is so extra, you KNOW this place is a toxic shit hole if dude went to protest with a whole ass electric griddle lmao

[-] RegalPotoo@lemmy.world 22 points 2 months ago

Bonus: you have bacon to bribe the facilities/IT person with when they come round looking for blood after the breaker pops for the 5th time today

[-] Cannibal_MoshpitV3@lemmy.world 13 points 2 months ago

Was about to say, that is a fuckton of breakfast sausage he's got on there. Either he's sharing, bribing, or he wants to be on My 600 lbs Life before 2025

[-] JimboDHimbo@lemmy.ca 3 points 2 months ago

I think he's selling, tbh.

[-] bruhduh@lemmy.world 2 points 2 months ago

Nah man, if you spend those calories pumping iron then it's okay, i mean, look up "kali muscle food"

[-] jaybone@lemmy.world 5 points 2 months ago

Is it the breaker or the smoke detector that goes first?

[-] KISSmyOSFeddit@lemmy.world 7 points 2 months ago

Protip: Put the smoke detector on the same breaker.

[-] jaybone@lemmy.world 5 points 2 months ago

This guy’s cooking 4d breakfast.

[-] peopleproblems@lemmy.world 32 points 2 months ago

My employer had a policy written for this scenario and warned office workers about non- approved appliances in our cubicles. Anything to cook/heat was spelled out, several examples given. But never an electric griddle, which to me should sort of be the first thing that comes to mind

[-] jaybone@lemmy.world 8 points 2 months ago

Yeah it seems like this would be one of the more offensive appliances. I mean something like a coffee maker probably wouldn’t be that bad. Then there’s something like a stand mixer… I’d be interested in the range of appliances such a policy uses as examples of violations.

[-] peopleproblems@lemmy.world 5 points 2 months ago

From memory it was anything with an exposed heat source or high wattage- Toaster, hot plate, personal space heater, microwave, toaster oven, hair dryer, fondue fountain are what come from my memory. (At our desks mind you)

We had at least 3 microwaves in our floors break room, a few toasters, fridges, etc. Thinking about it, it was less about disturbing others or personal injury and more about fire hazards.

[-] jaybone@lemmy.world 2 points 2 months ago

If it were just the heat source then I could probably get away with my stand mixer. Not sure if that qualifies as “high voltage.”

[-] brygphilomena@lemmy.world 23 points 2 months ago

Not gonna lie, when I worked help desk this shit wouldn't have even raised an eyebrow. When my shift started at 5am, we didn't give a fuck. So long as you answered the calls and helped the client, the shit you had at your desk didn't matter.

[-] chemical_cutthroat@lemmy.world 12 points 2 months ago

I was gonna say the same thing. I got to tier two sprint tech support (which is just tier one with a hold time) and I was always making food in my cubicle. I didn't eat during lunch, I just did laps around the building to work off all the shit I ate while I was on calls.

[-] GardenVarietyAnxiety@lemmy.world 5 points 2 months ago

This is my experience with call centers as well

[-] yourgodlucifer@lemmy.world 5 points 2 months ago

Lucky all of the ones I worked at had a clean desk policy

They wouldn't even let me have a pen and paper

[-] Flughoernchen@feddit.de 5 points 2 months ago

We were allowed pens, but the paper was a special color and not allowed to leave the room. Data privacy. But as bothersome as this was, as a customer I'd be delighted to know my privacy is taken so seriously.

[-] marcos@lemmy.world 10 points 2 months ago

Return to office, with style!

[-] LostWon@lemmy.ca 7 points 2 months ago

When I did that work, they encouraged everyone to put people on hold when looking anything up because it reset your call timer and made the numbers look better.

[-] eezeebee@lemmy.ca 9 points 2 months ago

I remember triple clicking hold. That is, putting them on hold for 1 second, taking them off hold for 1 second, then going on a true hold for a minute or two. It greatly lowered the hold time average and it was quick enough they couldn't hear it happen.

this post was submitted on 13 Apr 2024
458 points (98.3% liked)

Lemmy Shitpost

25080 readers
3942 users here now

Welcome to Lemmy Shitpost. Here you can shitpost to your hearts content.

Anything and everything goes. Memes, Jokes, Vents and Banter. Though we still have to comply with lemmy.world instance rules. So behave!


Rules:

1. Be Respectful


Refrain from using harmful language pertaining to a protected characteristic: e.g. race, gender, sexuality, disability or religion.

Refrain from being argumentative when responding or commenting to posts/replies. Personal attacks are not welcome here.

...


2. No Illegal Content


Content that violates the law. Any post/comment found to be in breach of common law will be removed and given to the authorities if required.

That means:

-No promoting violence/threats against any individuals

-No CSA content or Revenge Porn

-No sharing private/personal information (Doxxing)

...


3. No Spam


Posting the same post, no matter the intent is against the rules.

-If you have posted content, please refrain from re-posting said content within this community.

-Do not spam posts with intent to harass, annoy, bully, advertise, scam or harm this community.

-No posting Scams/Advertisements/Phishing Links/IP Grabbers

-No Bots, Bots will be banned from the community.

...


4. No Porn/ExplicitContent


-Do not post explicit content. Lemmy.World is not the instance for NSFW content.

-Do not post Gore or Shock Content.

...


5. No Enciting Harassment,Brigading, Doxxing or Witch Hunts


-Do not Brigade other Communities

-No calls to action against other communities/users within Lemmy or outside of Lemmy.

-No Witch Hunts against users/communities.

-No content that harasses members within or outside of the community.

...


6. NSFW should be behind NSFW tags.


-Content that is NSFW should be behind NSFW tags.

-Content that might be distressing should be kept behind NSFW tags.

...

If you see content that is a breach of the rules, please flag and report the comment and a moderator will take action where they can.


Also check out:

Partnered Communities:

1.Memes

2.Lemmy Review

3.Mildly Infuriating

4.Lemmy Be Wholesome

5.No Stupid Questions

6.You Should Know

7.Comedy Heaven

8.Credible Defense

9.Ten Forward

10.LinuxMemes (Linux themed memes)


Reach out to

All communities included on the sidebar are to be made in compliance with the instance rules. Striker

founded 1 year ago
MODERATORS