this post was submitted on 25 Sep 2023
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[–] Honytawk@lemmy.zip 9 points 1 year ago* (last edited 1 year ago) (2 children)

You can bet a lot of people who hate self-checkouts only hate it because they can't yell at and order the employee around to do their bidding.

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[–] rockSlayer@lemmy.world 9 points 1 year ago (2 children)

Everything less than 5 pounds is a banana. Mistakes happen when untrained people do the job for the company

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[–] RealWarrenBuffett@lemm.ee 9 points 1 year ago (2 children)

I can relate to this so much :D Greatest invention of the 21st century :D

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[–] DavidGarcia@feddit.nl 8 points 1 year ago (9 children)

My laziness triumphs over my introversion. plus, fuck robots tikin er jerbs

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[–] Honytawk@lemmy.zip 8 points 1 year ago

Since when are introverts not people?

[–] gerryflap@feddit.nl 8 points 1 year ago

I love self-checkout. I'm introverted and the last thing I have energy for when doing grocery shopping after work is holding another conversation. Self checkout allows me to check out at my own speed and without having to talk to anyone. It's a blessing.

I do get why people dislike it, so I think we should have both ways of checking out.

[–] Master@lemmy.world 8 points 1 year ago* (last edited 1 year ago) (3 children)

As an introvert I'd rather not use self checkouts. The possibility that something will go wrong and I'll have to call someone over and explain it and have them fix it is much higher than letting someone qualified scan and bag my shit while I stand there silently waiting to pay as both the cashier and myself refuse to talk or make eye contact.

Plus I worked at a walmart for a year as right as they rolled out their mostly self checkout system. So many people lost jobs and the store lost so much money to shrinkage (theft). It's the dumbest fucking thing. Makes perfect sense to have a few for people with only a handful of items but the vast majority should be cashiers.

This meme was brought to us by big self checkout and makes no sense at all IMO.

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[–] Steak@lemmy.ca 8 points 1 year ago

I just saved hundreds on my groceries by switching to self checkout and fucking stealing.

[–] phillaholic@lemm.ee 8 points 1 year ago (7 children)

I prefer the stores that let you scan your items on your smartphone and just pay via it or at least go through a fast lane where you just tally it up at the self checkout and go. Especially if they have convoluted coupons or bonuses that o can track as I go.

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[–] TokyoCalling@lemmy.world 8 points 1 year ago (22 children)

I do feel like I ought to be paid when a business offloads their work onto me. Not much, I suppose. But something.

[–] Fades@lemmy.world 6 points 1 year ago (1 children)

You do get paid something, freedom from bullshit small talk and judgment of your purchases

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[–] Cringe2793@lemmy.world 8 points 1 year ago (3 children)

Self-checkout is the best thing to happen in recent history, imo.

It's super annoying to need to queue at the counter and talk to the staff. It's not that I have social anxiety and can't talk to them. I just don't want to. I rather use a machine and get my shopping done. I'm there to get stuff, not to talk to people.

I don't mind if the entire store converts to self-checkout save for 1 or 2 counters for those who are unable to use the machine for the time being. Eventually, it should all be converted to self-checkout.

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[–] paddirn@lemmy.world 8 points 1 year ago (5 children)

Introvert, but I've purposely stopped using self-checkouts, even if it means longer wait times and having to actually interact with people. In addition to taking jobs away from people, there's no other benefit that's being given to me, the consumer, for using it. It's not like you get a special discount on your purchase for using the self-checkout, it's purely a cost-savings on the store's end. It's also insulting to see rows and rows of checkout lines only staffed by a single person, no matter the time of day. I'll just keep using the people-checkout lanes, just to drive up demand.

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[–] Chocrates@lemmy.world 7 points 1 year ago

Lolol I loved them at first when they still employed all the cashier's so the slow people didn't get in my way

[–] samus12345@lemmy.world 7 points 1 year ago

I love them. the only downside is people who are really fuckin' slow at scanning their groceries.

[–] tslnox@reddthat.com 7 points 1 year ago

I like it when I'm going for two or three items I forgot or when buying some lunch for work and don't have enough time, but for usual, big grocery shopping... Nope.

[–] QuinceDaPence@kbin.social 7 points 1 year ago (4 children)

What bothers me the most is the fucking Walmart recipt checkers.

Don't make me check out my own shit if you don't trust me.

[–] flying_monkies@kbin.social 8 points 1 year ago (1 children)

The correct response to them is a wave and a "no, I'm good" as you walk past.

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[–] Destraight@lemm.ee 6 points 1 year ago (1 children)

So then go to normal cashier checkout. They haven't been abolished at my grocery stores

[–] MuffinHeeler@aussie.zone 9 points 1 year ago

They effectively have been abolished at mine. 30+ self serve, occasionally they have someone, but don't start until a hour after opening time, it's only 1 person. They don't cover breaks, so just close staffed check out then. Sometimes they are doing other jobs and you have to stand at the checkout for them to come over and open it up for you.

They are definitely discouraging it and make you feel like you are being difficult if you want to use them.

[–] Kichae@kbin.social 6 points 1 year ago (3 children)

Honestly, the thing that drives me the most crazy about self checkouts is people using them with full carts. They're perfect if you're just grabbing a few things: Just as fast, if not faster, than the 'N items or fewer' checkouts, and no need to interact with anyone. But if you're showing up with 6 bags worth of groceries, and everything in your cart has a coupon or at-cash discount with it, then you need the cashier anyway, so just GTFO of the way. Having the nanny cashier who's looking after 8 self-checkouts come over every 10 seconds to deal with another one of your discounts, or to let you swap bags because you've already filled the item placement area, slows things down for everybody.

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[–] moog@lemmy.world 6 points 1 year ago (9 children)

Self Checkouts are not job killers. they still need people to run them. Most stores have 3 SCO clusters that need 3 attendants each per day. thats 9 jobs right there, add in weekend coverage, vacations, part timers, etc and most grocery stores will have a need for around 15 cashiers which is not easy for any store to fully staff.

source: ive worked grocery stores for around 10 years.

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[–] MisterNeon@lemmy.world 6 points 1 year ago

I really hate making small talk, I'll use the scanner.

[–] notannpc@lemmy.world 6 points 1 year ago (1 children)

When I can buy beer at self checkout I will never use a standard checkout lane again.

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