this post was submitted on 29 Jul 2024
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The other day, in Ireland, in our innovation center there, one of our team members showed me a forever mouse with the comparison to a watch. This is a nice watch, not a super expensive watch, but I’m not planning to throw that watch away ever. So why would I be throwing my mouse or my keyboard away if it’s a fantastic-quality, well-designed, software-enabled mouse. The forever mouse is one of the things that we’d like to get to.

What made the mouse a forever mouse?

It was a little heavier, it had great software and services that you’d constantly update, and it was beautiful. So I don’t think we’re necessarily super far away from that.

I’m still stuck on, “You’re going to sell me a mouse once and it’s going to have ongoing software updates forever.”

Imagine it’s like your Rolex. You’re going to really love that.

I’m going to ask this very directly. Can you envision a subscription mouse?

Possibly.

And that would be the forever mouse?

Yeah.

So you pay a subscription for software updates to your mouse.

Yeah, and you never have to worry about it again, which is not unlike our video conferencing services today.

But it’s a mouse.

But it’s a mouse, yeah.

I think consumers might perceive those to be very different.

[Laughs] Yes, but it’s gorgeous. Think about it like a diamond-encrusted mouse.

The forever mouse, and the forever mouse could be the mouse that you keep and we just send you software updates, but it could also be the mouse that you turn in at Best Buy and we get it back or Best Buy takes it back and refurbs and resells it, which is another business model. We’re starting to do that but not yet at the scale that we need to.

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[–] D61@hexbear.net 76 points 3 months ago

dean-malice "Forever mouse"

dean-frown "Supported by paid subscription service"

[–] ClimateChangeAnxiety@hexbear.net 74 points 3 months ago

Forever mouse

Oh nice, a mouse I pay for once and will keep using forever? anakin-padme-2

anakin-padme-3

I pay once? anakin-padme-4

[–] Rom@hexbear.net 58 points 3 months ago (2 children)

Why the hell does a mouse need software updates? It points and it clicks. That's it. No need to make it any more complex.

[–] fuckwit_mcbumcrumble@lemmy.dbzer0.com 22 points 3 months ago (1 children)

Macros/reprogramability/DPI changes. In theory they could improve the macros. But like macros should be a pretty solved problem at this point.

[–] fossphi@lemm.ee 13 points 3 months ago (1 children)

Doesn't the universal HID standard cover all that? It removed the need for frickin drivers, but I guess we're going back with all the rgb spyware

[–] fuckwit_mcbumcrumble@lemmy.dbzer0.com 5 points 3 months ago (2 children)

Macros and DPI settings? No.

The mouse will still work, but you're stuck with the default settings. The mouse still uses the generic driver, it's just the software reprograms the mouse to do your macros, or run at a non insane DPI.

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[–] BynarsAreOk@hexbear.net 9 points 3 months ago* (last edited 3 months ago)

Their software doesn't even work correctly with some games and who knows when they'll fix it, for example I have a g502 and in order to use a mouse click in a macro I have to run their software in admin mode. This was a fix I only found on reddit 3 years ago and still no change.

[–] jaywalker@hexbear.net 49 points 3 months ago (4 children)

Imagine it's like your Rolex, the CEO says to the journalist who probably makes like 70k/year if they're lucky

[–] ClimateChangeAnxiety@hexbear.net 39 points 3 months ago (1 children)

But also Rolexes don’t have subscription fees

[–] jaywalker@hexbear.net 12 points 3 months ago (1 children)

Are smart watches too gauche for Rolex?

[–] AndJusticeForAll@hexbear.net 12 points 3 months ago

Probably. They don't even do digital displays, do they?

[–] BelieveRevolt@hexbear.net 16 points 3 months ago

Sounds just like a Rolex, really expensive and not worth the money.

[–] gay_king_prince_charles@hexbear.net 11 points 3 months ago (2 children)

Weren't old rolexes somewhat affordable and really durable? Like during the 40's weren't they cheap?

[–] notceps@hexbear.net 15 points 3 months ago

It depends but yeah, Rolex weren't a super luxury brand until they featured heavily in the Bond movies and when swiss watches were worn by pilots and got some prestige. That's also one of the cheaper ones to buy nowadays (2000~USD) since a ton of pilots would buy them so they are the 'mass-produced rolexes'

[–] jaywalker@hexbear.net 8 points 3 months ago

I'm sure the early watches were cheaper, but idk much about watches. I've used my phone as a watch for 20+ years at this point

[–] SkingradGuard@hexbear.net 45 points 3 months ago

Rent seeking shit. Capitalists are the fucking worst.

[–] MalarchoBidenism@hexbear.net 43 points 3 months ago

Moving away from planned obsolescence by making everything a subscription model instead is so comically capitalism-brained.

[–] Realtor_Hate_Account@hexbear.net 43 points 3 months ago

Some of those old Logitech mice basically do last forever.

[–] DengistDonnieDarko@hexbear.net 41 points 3 months ago (1 children)

So you pay a subscription for software updates to your mouse.

Yeah, and you never have to worry about it again

fundamentally not now subscriptions work. in fact, exactly the opposite.

[–] Lets_Eat_Grandma@lemm.ee 14 points 3 months ago

I worry about the monthly charges every month when I check my credit card bill. I would never stop worrying about my mouse.

[–] DickFuckarelli@hexbear.net 39 points 3 months ago

Wait. So now I have to pay a subscription for my mouse?! So it's a forever mouse I forever have to make payments to?

This is the dumbest shit I've ever heard of.

[–] Anvil_Lavigne@hexbear.net 34 points 3 months ago (2 children)

fucking vampires. are they also gonna bill you for each click?

Think about it like a diamond-encrusted mouse.

but it's not going to be diamond-encrusted, is it? it's going to be another thing with which to spy on you. i don't know if anyone's falling for the subscription = premium bs anymore, no matter how fancy it might look like. besides, you get a mouse for its functionality. there's stuff like programmable lights & ofc the brand name itself adds to the cost. but like, you can just get a cheap, basic mouse if that's all you need.

i hope i'm making sense here. shit like this makes me irrationally angry.

[–] Rom@hexbear.net 20 points 3 months ago (1 children)

are they also gonna bill you for each click?

god don't give them any ideas

[–] AndJusticeForAll@hexbear.net 12 points 3 months ago
[–] InevitableSwing@hexbear.net 17 points 3 months ago (1 children)
[–] MayoPete@hexbear.net 33 points 3 months ago

These fucking parasites want a subscription for a mouse armed-crab

[–] inlandempire@jlai.lu 27 points 3 months ago* (last edited 3 months ago)

subscription

never have to worry about it again

I don't think it works like that

[–] Tom742@hexbear.net 26 points 3 months ago

Imagine it’s like your Rolex

The rage when I read this, gonna go
touch-grass

[–] LanyrdSkynrd@hexbear.net 24 points 3 months ago

So it's not even a mouse designed to last forever, but a mouse leasing program with free replacements.

Or, when your old mouse breaks, order a replacement, put the broken one in the box and return it. Free replacements for as long as they keep making that mouse

[–] Awoo@hexbear.net 24 points 3 months ago

We give you one mouse, you pay us for 50.

[–] belligerentkitten@hexbear.net 18 points 3 months ago

like. i've never had a mouse break, or had to pay for software updates. because a mouse doesn't fucking need software updates.

stop acting like you invented something other than a new scheme for extracting money from your victims. assholes.

[–] Awoo@hexbear.net 17 points 3 months ago* (last edited 3 months ago)

"Always online" as a requirement for your fucking mouse to work.

[–] fuckwit_mcbumcrumble@lemmy.dbzer0.com 15 points 3 months ago (1 children)

My mouse already lasts forever and it doesn't have a subscription service.

[–] gay_king_prince_charles@hexbear.net 5 points 3 months ago (1 children)

Damn, mine keep breaking every 5 or 6 years of heavy use

I've never had a (quality) mouse break on me. The closest to broke I have is my current mionix mouse has something wrong with the cable and sometimes if it's bent just the right way it stops working. But as soon as I adjust the mouse cable it works. This issue only happens like 5 times a year, and it's my mouse at work so I've never bothered to replace it. Outside of that in 20 years I've never had a mouse fail. Same with stick drift on controllers. Honestly I think it's just user error.

[–] gay_king_prince_charles@hexbear.net 15 points 3 months ago (1 children)

This might be good, actually. If they are just charging for driver and hardware client upgrades, you can just use a generic or open source driver.

[–] Abracadaniel@hexbear.net 16 points 3 months ago

yeah, i cracked my computer mouse to run a homebrew FW so I can use the open source drivers.

Do Rolexes have a software subscription now? I'm not very dripped out this isn't my area of expertise, and this woman sounds pretty "out there"

[–] TrashGoblin@hexbear.net 14 points 3 months ago

I have a Logitech Trackman Wheel from circa 2004, and it works just fine, thank you.

At work I have the wireless equivalent from around 2015? It works fine, too, but isn't better than the old one in any way, plus you have to worry about pairing the dongle and replacing the battery.

[–] Coca_Cola_but_Commie@hexbear.net 13 points 3 months ago

Scrolled through the interview because I couldn’t believe these quotes were real. From the parts I skimmed this woman seems comically vapid, speaking mostly in buzzwords. Though she is talking to a journalist, maybe she just knows she can’t say what she really thinks about Logitech.

Best part I saw, right before the bits about the rent-a-mouse, was when the interviewer offhandedly mentioned smart homes. And she said (paraphrasing) “those are discontinued.” So the interviewer asks what people who bought smart homes will do and she answers:

We’ll continue to support, of course, what we’ve sold for some time.

Which we can agree is probably a blatant lie unless smart home owners would have grounds to sue. And then almost immediately after that they start talking about her new forever mouse.

[–] communism@lemmy.ml 11 points 3 months ago (1 children)

Can there just please be foss linux software for controlling the lighting that works well please. Solaar doesnt detect my g203 for some reason

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[–] Gorb@hexbear.net 10 points 3 months ago

Bro Logitech couldn't even pay me to use their crappy mouse software. I remap my shit using a different software and never touch ghub at all.

Unless they enforce the hardware to connect to the internet and verify an active subscription i dont see how they'll get anyone to pay for this

[–] Darthsenio_Mall@hexbear.net 9 points 3 months ago

cool idea dude but i think what I'm going to go ahead and do is just buy a new one and return your planned obsolent trash back to you in the same box

[–] Lets_Eat_Grandma@lemm.ee 8 points 3 months ago (1 children)

Are you ready for subscription level replacement parts?

It would be a shame if your scrollwheel would die every 3 months and be a $30 replacement before $10 shipping.

Replacement buttons every year or so...

They want your business forever. They can't do that for free, they need you to keep paying them regularly.

[–] Hohsia@hexbear.net 5 points 3 months ago (1 children)

Covid fucked this country up in so many ways. Most of us are forever renters in fucking everything

This makes the 1776 cosplaying characters extremely funny. Americans are so subservient to anything capital says, and again, have been since Covid

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[–] comrade_pibb@hexbear.net 5 points 3 months ago

watch this space for standard hid protocol shenanigans

[–] Weedian@hexbear.net 5 points 3 months ago (1 children)

I've been using a g502 for over 10 years. The braided cord is completely fucked and the material over the plastic on the bottom is all gone but it still works great

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[–] TheModerateTankie@hexbear.net 5 points 3 months ago

"To re-enable two-button mouse mode and disable this reminder screen, please update your payment information." joker-gaming

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